Resident & Family Testimonies

October 2022


As a patient, I was completely satisfied with all aspects of care, etc. Everyone was helpful, kind and caring!
I give 10 Stars!


- Gloria E, Patient

September 2022


Give yourself an A+. Extremely satisfied on all points. 


- Kay Noland, Patient



This is a long awaited expression of extreme gratitude to all. All of the nurses especially, as you are truly workhorses and Angels. My gratitude also heavily extends to the rehab workers who guided and gently pushed me and to the janitorial ladies who were so kind. Nurses, nursing assistants, I don't want to exclude anyone! Clerical workers, wound specialist, and the ones behind the scenes I never met. Thank you all, I was extremely pleased. Know each day you work how much you each matter! Thank you, I am forever grateful and will never forget. 


- S. Suftko, Patient


August 2022


I was completely pleased with everything! The meals and choices were excellent!!The therapy staff was very good and I couldn't believe what great progress I made. Really good activities, too. Kind, thoughtful nurses and CNAs on all shifts.


- Frances L., Patient


January 2021


Thank you all for the excellent care you gave our Mom/Mother-in-law during her year stay at your facility. She received loving care by all the employees and we sincerely appreciate all you did for her, day in and day out. When Covid hit in March, no one could have imagined what was to come.  It was quite an adjustment to window visits and phone calls.  We really appreciated all the planning required to coordinate these for our family. 


Thank YOU for also being her family during these hard times. We honestly feel like she was getting the best care possible, and that was our goal.  She certainly deserved the best and we felt she had it.  Thanks to everyone for all their hard work to give us some sense of peace knowing she was cared for and loved. We pray that God blesses everyone there richly for the work they are doing, they are glorifying Him in being in the service as they are to others. It truly does take a village. 


With sincere gratitude, 


- G. & T. Price

November 2019


I am writing this to help others in search of a nursing facility, hoping to ease the burden of this choice.

 

My mother, 96, spent a month at Sevierville Health and Rehabilitation Center. I had many concerns about sending her to live at rehab, thinking she would lose her strength and would be lying in bed most of the day.

 

This is, by far, the best facility I have ever seen or visited. The staff is dedicated and friendly, always willing to help. Each patient gets more one on one care than in the hospital, in our experience. Her medications were adjusted to perfection. The patients are physically clean and dressed for each day, and participating in many activity choices as well as therapy if ordered.

 

The rehab wing consists of private rooms. Mom’s was sunny and bright with views of the mountains and the beautiful landscaping. The exterior and interior were decorated for the fall season and was very cheery. I never experienced any odors during our stay. Mom’s room was kept immaculate by the housekeeping staff, and this was apparent throughout the facility.

 

My mother went to therapy twice a day and improved her walking and upper body strength for using her walker. She had fun in occupational therapy with their different activities. The therapy staff is kind, patient, and firm in their encouragement to do just a little bit more – one more step, one more minute on a machine. They keep the patients moving and progressing to their individual goals.

 

Mom enjoyed the onsite beauty salon, getting her hair done weekly. The Activity staff gave her a manicure during her stay. Activities staff are full of joy and have endless, boundless energy while providing daily fun activities. I visited every day from about 1p – 5p, and many times Mom was not in her room, but rather at an activity or in the therapy gym. 

 

She enjoyed the food and was given several different choices at each meal. She could also choose to eat in her room or with other patients.

 

In summary, my mother was discharged from her inpatient stay stronger and healthier than she has been in years. She is happier in spirit, having been rejuvenated from the socialization. The facility social worker explained the discharge process in detail, sharing her extensive knowledge of programs to set up home care or outpatient therapy. Her goal was a smooth and safe transition, and her support was wonderful.

 

Mom chose to receive outpatient therapy at the facility 3 days a week and looks forward to getting her hair done on one of these visits as well. She loves visiting with the beloved staff that was so attentive and kind to her.

 

- Gail C., Attorney

May 2019

I’m writing this with tears in my eyes and broken-hearted because watching your parents fade away is just a hard part of life that we have to face with courage.

My Dad, who was at one time a brilliant doctor/surgeon, now has dementia. I have put his needs in the hands of the amazing, loving staff at the rehab center. I can say they know how to deal with the changing needs of dementia residents. These patients have many different symptoms and behavior changes, and the staff not only take good care of the residents, but they also take care of the families as well. 

The staff understands this condition, and are good to the residents by being on top of their changing needs. I am amazed at how well they do their job. I will never be able to thank them the way they need to be thanked, but I can let people know about our experience. 

If you are wondering how this facility takes care of a patient, I can assure you your loved one will be in good hands. You should not feel any guilt. It was the best thing for us to give Sevierville Health and Rehab our full confidence, and they take excellent care of our cherished family member as well as our entire family. They took excellent care of our dear mother, and now they are taking care of Dad. I hope this helps someone’s decision to choose this facility for either dementia care or any other nursing care needs. I want them to take care of me when it’s my time!


- The family of Dr. M
February 2019

As both an inpatient and outpatient for therapy at Sevierville Health and Rehab, I would highly recommend this facility to any person who needs care for both physical therapy and long term care.

I was sent to Sevierville after being treated in the hospital following an auto accident. I suffered multiple fractures in my leg, knee, and foot, as well as having a fractured rotator cuff and wrist. I was non-weight bearing to all 4 extremities and bed-bound for 4 months. 

The care I received during these months was the best possible. The staff kept both, my wife and I, spirits up and away from depression. All the staff is caring, and each has a role in helping you heal.Everyone in Administration, Nursing, Therapy, Cafeteria, Activities, Psychiatric, Housekeeping, and Maintenance do an exceptional job. 

If you have a relative or if you need a place that provides this type of care, I would recommend you look into Sevierville Health and Rehab.

Everyone loves to be home, but if you need care, this is a great place to be.
William K., Patient
Sevierville Health and Rehabilitation Center is beautiful! I can’t say enough about this great place. As a retired nurse, I am very familiar with healthcare. The first experience I had was the evening I arrived and the nursing staff was fantastic. They were all very welcoming and gentle with my transfer; the admission process was quick and easy. My call bell was answered within minutes, and everyone explained what was going on. They were kind to my daughter, and there was never a time that I felt alone. All the staff gets along and anyone will stop and help you or just say “Hi!”. The housekeeping staff does wonders and kept my room and this whole space spotless. The food is very good and there is a nice variety. The front patio is a peaceful place to sit, and inside it is fresh and very very clean.

The owner hosted a BBQ for the staff, patients and families while I was there and it was great fun and great eats!
 My experience with the Therapy Department was fantastic, and I am much better off than I was when I came in. They made me feel safe and comfortable while they assessed my limitations and considered all of me and not just my leg. I have respiratory limitations, and these were always monitored and considered while I exercised. They strengthened all of my body and worked with me at my pace while encouraging me as I was able. It was always fun! The therapists welcomed my family and included them in conversations about my care and took time to answer all of their questions. My nurse explained the discharge process, and helped assure I would have an easy transition back home. I will miss all the friends I have made here in my 5 weeks rehab stay, and will be back to visit.

Thanks to all who cared so much for me,
Darlene M.
I spent about a month at Sevierville Health and Rehab in Jan/Feb of 2017, and have told my family that if I ever need rehab or a nursing home again in the future they are to get me back here! I live in Alabama but it will be worth the effort to return. From the first day I arrived everyone has been welcoming, helpful, kind and attentive. 

The therapy group has been outstanding and helped me so much. I have some tips to take home with me to continue my strengthening; we had a great time in the gym.

The other facility staff continuously offered small extra touches like sitting down with me to work a puzzle, running out to get extra batteries for me, recognizing a need and getting extra clothing for me without being asked… I could go on and on.
 I wish every rehab facility had an Activities program like they had at Sevierville. I enjoyed all of them, and the staff tailored their offerings to my interests from the start. And the food! I am not exaggerating when I say it is in par or better then two of the area’s finest restaurants.

All the employees here are the best I have encountered ever in my 78 years, I have been a patient in another facility and visited many this has by far exceeded my experiences. Thanks for the excellent service!

-  Nancy A.
 Place was great all around. Would recommend to anyone needing care for themselves or a family member.
 
- Angela M.
 A sincere note of thank you and appreciation for your total 100% support shown to me during my recent stay at your facility.

Having to spend time at any facility away from home is difficult for any patient. I found your total staff to be most supportive and willing to go out of their way to make my stay as pleasant as possible.

The jobs and responsibility of your staff is so important to help a patient get on their feet again.
I did not have a negative experience during my entire stay. Just a sincere thank you for a job well done.

- Richard W.
New Paragraph The staff is always the key and this staff is excellent. The Nurse Practitioner is wonderful to focus on the patient immediately. I can’t say enough about all the staff, including the CNAs, who took care of my mother and helped her and family members with the care plan going forward.

- Janet K.
 We were extremely grateful and impressed with all the therapy staff. My husband had received therapy before, but not like this. All the staff were concerned, happy to work with him, and caring. They all gave him a good workout. The speech therapist is amazing, she calmed us both down. Not being able to speak was so scary.

The nursing staff and CNAs were also concerned for his improvement, and very caring. Everyone, including Dietary and Maintenance (what he wanted to eat, daily popsicles, TV channels), were very accommodating.

All the old pictures on the walls everywhere and all the windows in the rehab gym added to an excellent experience. We would recommend this place to anyone.
  
-  Michele D.
For all my new friends,

I can’t express my new gratitude for all the love and support each of the staff has given my parents since they moved in. I never thought a nursing home would be a beautiful loving place, but this one is. The entire staff are giving people, and they know how to deal with Daddy (Bless them!). Mom is the cute one that never gives anyone any trouble.

Daddy’s memory is really going now, but he has told me “you know this is a really nice place.”

I want you to know how much each of you mean to me. You let me laugh and cry. You always take time out just to listen. I love each of you for all those reasons and more.

 With all my love,
 Roxanne D.
My stay at Sevierville Health and Rehab Center was as enjoyable as it could have been ad I recovered from a broken hip. The staff was very courteous, friendly and professional, and kept my pain and suffering to a minimum.

- Gerald W.
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